Disappointing Online Shopping
It turns out I’ve been jumping up at the sound of vans for the past few days for no reason. I’d been performing said small acrobatic feat because Amazon was supposed to deliver three books to me yesterday. They didn’t, but I figured that they would probably show up today. Not so much. Instead, I received an email notifying me that the order had been returned to Amazon’s dispatch facilities because it was undeliverable.
I received a parcel from Amazon at this very address in May. I haven’t changed anything, I’ve simply placed a new order. And it was found undeliverable. The mind boggles. Especially since I was home a lot of the time (I missed a three hour window on Monday, and two hours on the Saturday preceding the estimated delivery date). They got a different company to deliver my parcel this time, and unlike Royal Mail (much love!), they obviously don’t have a clue what they’re doing. Apparently they tried to deliver the parcel several times. That can’t be true.
I’ve just been on the phone with the Amazon customer service, and they were helpful and pleasant and I really can’t criticise anything there. I do, however, find it annoying that I have to order again, and wait another two weeks before delivery. I’d originally ordered on the 8th, it was supposed to be here by the 21st, and now it’s estimated to be here between 31 July and 7 August. Not happy. Especially since I was totally counting on these books to cheer me up now that my sister’s gone home. Meh. They better get it right this time.